Privacy Policy

Introduction

Welcome to https://steel-roofing-and-welding.thebestlocalpro.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we handle data collected through our website, applications, services, and products, in alignment with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s ConnectiCUT Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including:

Our primary website at https://steel-roofing-and-welding.thebestlocalpro.com
Any mobile applications or services associated with our brand
Interactive features on our platforms, such as user forums and comment sections
Email newsletters and other promotional communications we send to you

Please note that this policy does not extend to external links or third-party services accessed through our website, which have their own privacy policies. We encourage users to read these policies carefully.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data during various user interactions:

Authorized User Account: When you create an account on our platform and log in as an authorized user, we collect and store your account information, including your name, contact details, and login credentials.
Website Visits: We track visits to our websites using analytics tools, which may include IP addresses, device types, browser versions, referring URLs, and timestamps.
Communications: If you choose to receive marketing emails, calls, or text messages from us, we will use the communication methods you’ve selected for this purpose.

Personal Data Collection

We collect a range of personal information to enhance your experience with our services and improve our operations:

Account Information: This includes your name, email address, phone number, and password (hashed and salted for security).
Payment Details: We securely process payment information, such as credit card numbers and billing addresses, for transactions on our platform.
Financial Records: Financial data related to your purchases or services availed of through us may be stored for record-keeping and fraud prevention purposes.
Purchase History: Details about products or services you’ve purchased from us, including quantities and transaction dates.
Mobile Device IDs: Unique identifiers from your mobile device that help us provide personalized experiences across devices.
Location Data: Information about your geographic location when you interact with our apps or websites (with your consent).
Feedback and Reviews: Any comments, reviews, or ratings you choose to share with us.
Social Media Profiles: If you connect your social media accounts to our platform, we may access and store relevant data from these platforms.
Product Interaction: Information about products viewed, saved, or purchased on our e-commerce site.

We collect this data through various methods, including direct user input, tracking technologies (like cookies), analytics tools, and third-party integrations.

Cookies

Cookies are small text files stored on your browser by websites to remember certain settings and enhance user experience. Our use of cookies includes:

Strictly Necessary Cookies: These enable core functionality, such as logging in and navigating through our site.
Preference Cookies: They store user preferences, like language settings and display choices.
Analytics Cookies: Used for understanding website performance and user behavior, helping us improve our services.

You can control non-essential cookies through our Cookie Manager or adjust your browser settings. Please note that disabling certain cookies may impact your user experience on our site.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period ends, we delete or anonymize the data, ensuring it is no longer identifiable.

Security Measures

Implementing robust security measures is crucial to safeguard your personal information:

We employ encryption for data at rest and in transit, protecting sensitive details during transmission and storage.
Our third-party processing partners adhere to strict security standards to ensure the protection of data under their care.
Regular security audits and penetration testing help us identify and address potential vulnerabilities.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect personal information from minors without parental consent. If you believe we have collected such data by mistake, please contact our privacy team for immediate removal.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with information about how it is being used.
Rectification: If your data contains errors or inaccuracies, you have the right to ask for corrections.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data from our systems.
Restriction: You may limit the use of your personal data for specific purposes.
Portability: Upon request, we will provide your personal data in a structured format suitable for transfer to another controller.
Objection: You have the right to object to the processing of your data for certain purposes, including direct marketing and profiling.
Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.

To exercise these rights or if you have any concerns about your data, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding your privacy:

Email: [email protected]
Postal Address: [Provide Physical Address]

We appreciate your trust in us, and we are dedicated to maintaining the highest standards of data protection.